I'm not a believer in reviewing the typical fast food chains like McDonalds, KFC, Dominos, etc., because in general, the food more or less tastes the same, the place scores (or in this particular case, doesn't) purely based on service.
We order pizza almost every two-three weeks, it is our comfort food, our perfect rescue for those late working evenings. We order online generally, it is convenient, I get to see new arrivals, compare and then make up my mind. This particular outlet opened a couple of months ago and shows up as the default option for 4th Block. The previous outlet near Sony World was no hassle and worked fine always.
Firstly, 30 Minutes delivery seems to mean nothing to this outlet. All past three times my Pizza has arrived 60 minutes or later. The problem I have with this, is that they offer you a refund almost immediately when you complain - they'd rather refund the money than send you the pizza on time. Plus, the delivery boys are extremely rude - They either ride away, or tell you madam it is 1+1 night (I did not order 1+1 free pizza, why am I paying the price?)
The toppings on the pizzas have become a joke. If you order something with Jalapenos, please open some champagne, if it has more than maybe 5 pieces on the whole pizza.
I wish the Management took this up seriously, because Pizza Hut which I avoided due to long delivery times, now seems like a better and more feasible option. Its a shame, a brand that is built on this very guarantee of 30 minutes cannot live up to it, rather in the case of this particular outlet, does not want to live up to it.
http://www.zomato.com/review/RLMpG
We order pizza almost every two-three weeks, it is our comfort food, our perfect rescue for those late working evenings. We order online generally, it is convenient, I get to see new arrivals, compare and then make up my mind. This particular outlet opened a couple of months ago and shows up as the default option for 4th Block. The previous outlet near Sony World was no hassle and worked fine always.
Firstly, 30 Minutes delivery seems to mean nothing to this outlet. All past three times my Pizza has arrived 60 minutes or later. The problem I have with this, is that they offer you a refund almost immediately when you complain - they'd rather refund the money than send you the pizza on time. Plus, the delivery boys are extremely rude - They either ride away, or tell you madam it is 1+1 night (I did not order 1+1 free pizza, why am I paying the price?)
The toppings on the pizzas have become a joke. If you order something with Jalapenos, please open some champagne, if it has more than maybe 5 pieces on the whole pizza.
I wish the Management took this up seriously, because Pizza Hut which I avoided due to long delivery times, now seems like a better and more feasible option. Its a shame, a brand that is built on this very guarantee of 30 minutes cannot live up to it, rather in the case of this particular outlet, does not want to live up to it.
http://www.zomato.com/review/RLMpG
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